Customer Relations Assistant Manager
Kuala Lumpur, Malaysia
Job Description
Responsibilities:
- Manage day-to-day operations at Counter including:
- POS/invoicing, self-collection of online purchases.
- Customer service.
- Booking of in-store facilities.
- Lead and manage a team of customer service staff to provide excellent service:
- maintains a high standard of grooming and appropriate conduct consistent with our brand image.
- Manage in-store company assets:
- Manage and execute in-store activities:
- Track and report store performance according to agreed KPIs.
- Assist leaders to arrange and setup the exhibition booth if necessary.
- Min. SPM Level
- Min. 3 years of relevant managerial experience in the retail/beauty industry
- Presentable and positive attitude
- Pleasant, outgoing and sociable personality with good interpersonal and customer service skill
- Proficient in MS Office.
- Experience in leading a team
- Willing to lead by example in all in-store initiatives and activities
- Results-driven, adaptable and flexible, able to work well under pressure and in challenging situations
- On a rotational scheduled basis
- Experience on event management is added value
- Able to perform shift duty including weekends & willing to work retail hours
- MRT station is within walking distance from company
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Job Detail
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Job IdJD1033564
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned