Customer Relations Assistant (setia Alam Impian, Shah Alam)

Shah Alam, M10, MY, Malaysia

Job Description

This Project is located at Lake Point Club, Setia Alam Impian, Shah Alam

Key Responsibilities:



1. Customer Relations & Frontline Support



Serve as the first point of contact for walk-in, phone, and online inquiries. Provide professional, friendly service to clients and members. Handle customer feedback and resolve issues promptly to ensure high satisfaction.

2. Finance & Accounts Support



Assist in processing invoices, payments, and basic bookkeeping. Prepare simple financial reports and assist with budget tracking. Support the finance team with documentation, filing, and audits.

3. Sales & Marketing



Promote membership packages, banquet services, and event facilities to potential clients. Follow up with leads and convert inquiries into sales opportunities. Assist in planning and executing promotional campaigns or seasonal offers.

4. Design & Content Creation



Create visually appealing marketing materials, such as flyers, social media posts, and banners. Collaborate with the marketing team to ensure brand consistency across channels. Use design tools (e.g., Canva, Photoshop, etc.) to support campaign needs.

5. Administrative Duties



Maintain accurate records of clients, bookings, and memberships. Schedule appointments, manage calendars, and support event coordination. Perform general office tasks such as data entry, filing, and stock ordering.
Job Requirements:

Fresh Graduates are welcome to apply. SPM/Diploma/Certificate in Business Administration, Marketing, Accounting, or related field. Experience in sales and customer service; hospitality industry background is a plus. Proficient in design tools (Canva, Adobe Suite, etc.) and Microsoft Office. Excellent communication skills in both written and spoken formats. Well-organized, self-motivated, and able to multitask in a fast-paced environment.
Job Types: Full-time, Permanent, Contract

Pay: RM1,700.00 - RM2,800.00 per month

Benefits:

Free parking Opportunities for promotion Professional development
Application Question(s):

What is your expected salary? What is your current residential address? Can you start immediately, or do you have a notice period? What is your age?
Location:

Shah Alam (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD1268547
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, M10, MY, Malaysia
  • Education
    Not mentioned