Customer Relations Executive Jlpt N1/n2
Kuala Lumpur, Malaysia
Job Description
Company BackgroundThe company is a management firm that assists Japanese companies and expatriates in managing health risks for employees working or traveling abroad. This includes handling emergencies, checkups, and insurance.
- Serve as an interpreter during doctor consultations and health screenings for Japanese members.
- Provide medical support, including handling hospital procedures and insurance claims.
- Act as an interpreter for police reports, especially in cases of car accidents involving Japanese customers.
- Handle documentation and data entry in both Japanese and English.
- Provide general administrative and operational support for assigned tasks.
- Manage phone calls, emails, and other ad-hoc duties.
- Must have JLPT N2 or above.
- Graduates from Japanese universities are encouraged to apply.
- Fluency in Japanese, good command of English, and knowledge of Malay.
- Strong interest in Japanese culture, with a passion for adapting to and interacting with Japanese clients.
- Working hours: Monday to Friday, 8 AM to 5 PM, with 24/7 standby on a rotational shift for urgent cases (overtime and travel allowance provided).
- Basic salary: RM4,500 to RM6,500.
- Parking provided (for self-driving).
- Travel allowance (for public transport commuters).
- Medical insurance, health screenings, and medical check-ups.
- Yearly salary increment.
- Handphone and overtime allowances.
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Job Detail
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Job IdJD1063239
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:4500 - 6500 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned