Maintain the relationship between an organization and its clients and ensure that clients have a great experience with the company and have no complaints about its services Responsibilities Find ways to understand and attend to the needs of customers Create and implement interactive campaigns for clients Track customer issues and search for ways to prevent such issues from reoccurring Discover ways to boost business sales and ensure customer loyalty Creating customer service reports regularly Train other employees to manage customer relationships Qualifications Excellent verbal and written communication skills (mandarin speaker is bonus) Quantitative business skills Teamwork skills Attention to detail
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