\xe2\x80\xa2 Ensure department/work area is effective for customers, and cost-efficient for store. \xe2\x80\xa2 Handle complaints and claims efficiently and with empathy. Handle payments in an efficient, accurate and friendly way. \xe2\x80\xa2 Always aim to create a positive experience for customers so they will want to return and shop with us again and again. \xe2\x80\xa2 Following up on the department action plan and taking action to ensure we are continually focus on achieving the agreed goals. \xe2\x80\xa2 Ensuring my IKEA store is always a safe and secure environment for visitors and co-workers.
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand \xe2\x80\x93 and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent