Job Description

Keen to explore a career in stockbroking or financial services?

Are you a great communicator who enjoys engaging with people and achieving results?
Join us as a

Customer Relationship!

In this role, you'll connect with clients, introduce our trading services, and support them throughout their investment journey. Whether you're an experienced professional or a fresh graduate with the right drive, this is your chance to grow in a fast-paced and rewarding environment.

Key responsibilities:

Cultivate and maintain good relationships with existing clients, building trust and loyalty through consistent communication and personalized support. Proactively engage with potential clients to

introduce the company's services

, understand their needs, and provide customized solutions aligned with their investment goals. Execute strategies to boost sales within the existing client base and creating plans to attract new clients. Partner with cross-functional teams to achieve KPIs and revenue targets by leveraging client referrals and upselling services. Collect client feedback to uncover opportunities for new products or enhancements to existing services. Collaborate with the product development team to design and implement Customized solutions that address the unique needs of clients in the Malaysian stock market. Keep precise client records, document all communications, and generate regular reports on client interactions, sales activities, and market feedback. Undertake additional tasks as assigned on an ad-hoc basis.

Job requirements:

Candidate should possess Diploma or Bachelor's Degree in Business Administration or equivalent. Fresh graduates are encouraged to apply! Strong ability to manage multiple inquiries and prioritize tasks effectively in a fast-paced environment Good communication skills, ensuring professional and efficient handling of diverse client inquiries. Excellent problem-solving abilities, with a keen attention to detail. Client-focused mindset, dedicated to building and nurturing strong, lasting relationships. Prior experience in a related field such as client service, financial services, or business operations is a plus. Familiarity with online trading platforms is advantageous.
Job Type: Permanent

Benefits:

Health insurance Professional development
Application Question(s):

How many years of experience do you have in doing Telesales? How much is your minimum expected salary? Do you have experience in using any investment/trading apps (e.g.: M+Global, Rakuten, Luno, Binance,...)? Are you able to work in our office at KL Eco City? walking distance from LRT station

Work Location: In person