Customer Service (24*7) Remote Work (after 3 Months)
Cheras, Kuala Lumpur - Selangor, Malaysia
Job Description
Job Title: Customer Service Representative (Traditional Mandarin/ Cantonese)Location: Sunway Visio, Cheras (WFH after 3 month of probation)Job Type: Permanent | Full TimeSalary:- Basic: RM3200- Project Allowance: RM300- KPI: RM (performance-based)- Night Shift Allowance (applicable)Working Hours: 24/7 (rotating shifts, including nights)Mandate:
- Candidate must possess at least a SPM.
- Immediate Joiners are preferred.
- Fresh graduates are welcome to apply
- Required language(s): Traditional Mandarin and English
- Respond to customer enquiries and complaints in a timely and professional manner
- Provide excellent customer service, ensuring high levels of customer satisfaction
- Utilize problem-solving skills to resolve customer issues efficiently
- Communicate effectively with customers in Mandarin, both verbally and in writing
- Read and write Chinese characters
- Work rotating shifts, including nights, to ensure 24/7 coverage
- Fresh Graduates are welcome to apply.
- EPF & SOCSO
- Annual leave
- Medical Insurance
- Training Provided
- Performance Bonus
- Shift Allowance
- 5 Working Days
- Work From Home
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Medical Insurance
- Training Provided
- Overtime Pay
- 5 Working Days
- Work from Home
- Staff Meal
Ricebowl
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Job Detail
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Job IdJD1065104
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3200 per month
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Employment StatusPermanent
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Job LocationCheras, Kuala Lumpur - Selangor, Malaysia
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EducationNot mentioned