Customer Service Advisor Airline (bahasa/english)
Petaling Jaya, Selangor, Malaysia
Job Description
MohonKelayakan
- Required language(s): Bahasa & English
- Fresh graduates from Tourism & Hospitality who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
- Candidates must be willing to work in shift (weekdays nights, full days on weekends and public holidays)
- Applicant must be willing to work in Ara Damansara, Petaling Jaya
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company\'s service standards.
- Effectively manage large numbers of incoming calls.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- 5 working days in a week
- Rest & relax area
- Quarterly staff recognition and appreciation
- High OT allowances
- We provide free shuttle service for Ara Damansara LRT station based on selected schedule.
Maukerja
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Job Detail
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Job IdJD1063906
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned