Job Description

Devloit Sdn. Bhd. Hiring! Full Time Customer Service Agent (Mandarin) in Selangor, Earn up to MYR 4,500 + commission - Ricebowl
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Customer Service Agent (Mandarin)
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MYR3,000 - MYR4,500 Per Month
Commission: MYR1,000 - MYR2,000
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Posted 3 hours ago o Closing 15 Nov 2025
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Requirements
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

• Minimum education: SPM and above
• Required skills: Mandarin, Customer Service, Communication Skills
• Language required: English & Mandarin
• Fresh graduates are welcomed.
• Must possess customer-centric commitment
• Ability to maintain composure in a multitasking, high energy environment
• Detail-oriented
• Basic English communication skills
• Well versed in local language
• Preferably with strong computer navigation skills
• Familiarity with Google Suite
• Must be able to work on rotational shifts including night shift (Public Holidays & Weekends)

Responsibilities
Your Responsibilities
ABLE TO WORK IN ROTATIONAL SHIFT

• Represent the brand, the culture, and values of our clients
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Handle customer's concerns positively and professionally
• Provide timely support to customers through available communication channels (Calls,email and live chat)
• Ensure efficient problem and complaint resolution
• Capture client feedback for future improvement
• Capture the nature of Client contacts.
• Acquire product knowledge and service skill through staff briefing and coaching from Team Manager

Benefits

• EPF & SOCSO
• Health Insurance
• Incentives
• Flexible Work environment

Skills
Mandarin Customer Service Communication Skills
Important Information
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Skills Required