Customer Service Agent (mandarin)

Shah Alam, Selangor, Malaysia

Job Description

Devloit Sdn. Bhd. Hiring! Full Time Customer Service Agent (Mandarin) in Selangor, Earn up to MYR 4,500 + commission - Ricebowl
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Customer Service Agent (Mandarin)
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MYR3,000 - MYR4,500 Per Month
Commission: MYR1,000 - MYR2,000
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Posted 3 hours ago o Closing 15 Nov 2025
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Requirements
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

  • Minimum education: SPM and above
  • Required skills: Mandarin, Customer Service, Communication Skills
  • Language required: English & Mandarin
  • Fresh graduates are welcomed.
  • Must possess customer-centric commitment
  • Ability to maintain composure in a multitasking, high energy environment
  • Detail-oriented
  • Basic English communication skills
  • Well versed in local language
  • Preferably with strong computer navigation skills
  • Familiarity with Google Suite
  • Must be able to work on rotational shifts including night shift (Public Holidays & Weekends)
Responsibilities
Your Responsibilities
ABLE TO WORK IN ROTATIONAL SHIFT
  • Represent the brand, the culture, and values of our clients
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Handle customer's concerns positively and professionally
  • Provide timely support to customers through available communication channels (Calls,email and live chat)
  • Ensure efficient problem and complaint resolution
  • Capture client feedback for future improvement
  • Capture the nature of Client contacts.
  • Acquire product knowledge and service skill through staff briefing and coaching from Team Manager
Benefits
  • EPF & SOCSO
  • Health Insurance
  • Incentives
  • Flexible Work environment
Skills
Mandarin Customer Service Communication Skills
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Job Detail

  • Job Id
    JD1217704
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    RM 4,500 per month
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned