Customer Service Agent Transportation | Food Delivery | Grocery Delivery

Iskandar Puteri, Johor, Malaysia

Job Description


MohonCompany Highlights

  • Fast Career Development
  • Free Company Transportation
  • World Class Training Provided
Kelayakan
  • Proficiency in English and Bahasa Malaysia.
  • SPM graduates and fresh candidates are encouraged to apply - Comprehensive Training Provided.
  • Candidate are required to work on rotational shifts (Morning, Afternoon, Night)
SHIFTS HOURS (6 DAYS PER WEEK & ROTATIONAL SHIFTS) :
  • 7 AM - 4 PM
  • 8 AM - 5 PM
  • 9 AM - 6 PM
  • 10 AM - 7 PM
  • 11 AM - 8 PM
  • 12 PM - 9 PM
  • 1 PM - 10 PM
  • 3 PM - 12 AM
  • 5 PM - 3 AM
  • 11 PM - 7 AM
TanggungjawabCustomer Service Executive - Call CenterAs a Customer Service Executive, you\'ll serve as a connection point, providing accurate and efficient assistance with product/services information and resolving any issues that arise for our customers.Manage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information.Manfaat
  • Engaging Team Environment: Become part of a team of customer service enthusiasts who share your commitment to making a difference.
  • Opportunities for Growth: Progress your career through continuous training, mentorship, and the potential to advance professionally.
  • Dynamic Workspace: Work in an environment that fosters creativity and values fresh perspectives.
  • Recognition and Rewards: Your dedication won\'t go unnoticed, with perks, bonuses, and acknowledgment for your hard work.
  • EPF & Socso
  • Annual leaves
  • Medical leaves
  • Quarterly staff recognition and appreciation
  • Office Environment
  • Free Shuttle Van back and forth to our office
Career Growth & Training Programs:
  • Career Path: Executive
Senior Executive
Specialist
Team Leader
Assistant Manager
Manager * Career path program with Multi-functional Product, process, soft skill, developmental training.
  • IJP - Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.
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Job Detail

  • Job Id
    JD1047410
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Iskandar Puteri, Johor, Malaysia
  • Education
    Not mentioned