SPM graduates and fresh candidates are encouraged to apply - Comprehensive Training Provided.
Candidate are required to work on rotational shifts (Morning, Afternoon, Night)
SHIFTS HOURS (6 DAYS PER WEEK & ROTATIONAL SHIFTS) :
7 AM - 4 PM
8 AM - 5 PM
9 AM - 6 PM
10 AM - 7 PM
11 AM - 8 PM
12 PM - 9 PM
1 PM - 10 PM
3 PM - 12 AM
5 PM - 3 AM
11 PM - 7 AM
TanggungjawabCustomer Service Executive - Call CenterAs a Customer Service Executive, you\'ll serve as a connection point, providing accurate and efficient assistance with product/services information and resolving any issues that arise for our customers.Manage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information.Manfaat
Engaging Team Environment: Become part of a team of customer service enthusiasts who share your commitment to making a difference.
Opportunities for Growth: Progress your career through continuous training, mentorship, and the potential to advance professionally.
Dynamic Workspace: Work in an environment that fosters creativity and values fresh perspectives.
Recognition and Rewards: Your dedication won\'t go unnoticed, with perks, bonuses, and acknowledgment for your hard work.
EPF & Socso
Annual leaves
Medical leaves
Quarterly staff recognition and appreciation
Office Environment
Free Shuttle Van back and forth to our office
Career Growth & Training Programs:
Career Path: Executive
Senior Executive Specialist Team Leader Assistant Manager Manager * Career path program with Multi-functional Product, process, soft skill, developmental training.
IJP - Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.
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