Job Description

Position

: Customer Service Executive - HireRight APAC

Location:

Ara Damansara

(Near to LRT Ara Damansara)

Salary:

Basic Salary RM 2,800

Benefits:

KPI allowance - RM300 Night shift - RM 250 - prorated based on the number of night shift

Job Types

: Full-time, Contract (1 year) - renewable depending on performance.

Working Days:

(Rotational shift 24 x 7), 5 days a week (rotational)

JOB REQUIREMENTS:

Excellent communication and writing skills in English and Bahasa Malaysia. SPM leavers are encouraged to apply. Able to work on rotational shifts. Prior working experience in the call service industry will be an added advantage. Good problem-solving skills and ability to perform in a high-paced working environment. Age Group: 18-55 years old.

JOB DESCRIPTION:

Verifying educational, employment, credit, and criminal background of candidates in a dedicated country for our clients. Making telephone calls, writing emails, using systems to conduct database checks in order to verify details and prepare reports. Handling all inbound/outbound calls/email/live chat pertaining to background verification general inquiries. To exceed client's expectations in terms of customer service & accurate information.
Job Type: Full-time

Pay: From RM2,800.00 per month

Benefits:

Professional development
Application Question(s):

Able to work rotational shifts?
Education:

STM/STPM (Preferred)
Language:

Fluent English (Preferred)
Work Location: In person