To provide premium customer support to customer's client base. This support is provided by either phone, email or fax, which includes direct contact with customer and support partners
First level phone, email and fax support for customers with corporate/consumer products
Inbound & Outbound Calls
Liaise with Business Unit on status of service request
Filter calls that do not need engineer on site and perform FCR
Job Type: Full-time
Pay: RM1,535.12 - RM2,300.00 per month
Benefits:
Health insurance
Opportunities for promotion
Professional development
Language:
Mandarin (Preferred)
Bahasa (Preferred)
Work Location: In person
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