Experience in customer service or assistant roles is preferred.
Fluent, articulate Mandarin speaker with strong interpersonal skills.
Clear-minded, attentive, patient, and service-oriented.
Good team spirit and basic computer proficiency.
Online support experience is a plus.
Personal laptop required.
Language Requirement: Candidates must be proficient in both Mandarin and English (spoken and written), as the role involves frequent communication with Mandarin-speaking clients and internal team members. Tanggungjawab
Provide customer support on the company's online trading platform.
Pre-sales support: introduce products and guide customers to complete purchases.
Post-sales service: handle customer feedback and complaints.
Work From Home - during evening shift and night shift
Sick Leave - Medical leave with hospitalization coverage
Medical Claim - Outpatient medical expenses reimbursed
EPF / SOCSO / EIS - Statutory contributions and protection
Training Opportunities - Learning and development support
Manfaat tambahan
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Training Provided
Work from Home
Kemahiran Customer Support Cloud Computing Problem Solving Communication Skills Data Centers Technical Support Active Listening Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.