Customer Service Assistant

Kuala Lumpur, Malaysia

Job Description

Phang SC Enterprise Hiring! Full Time Customer Service Assistant in WP Kuala Lumpur, Earn up to MYR 5,000 + commission - Ricebowl
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Customer Service Assistant
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MYR4,000 - MYR5,000 Per Month
Commission: MYR500 - MYR1,000
KL City,
Fewer than 40 applicants. You still have a chance!
Posted a day ago o Closing 11 Dec 2025
Fewer than 40 applicants. You still have a chance!
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Requirements

  • Minimum SPM / High School qualification or above, any field.
  • Fluent in Mandarin and basic English.
  • Good computer literacy and proficiency in Microsoft Office or similar software.
  • Patient, detail-oriented, and capable of managing emotions effectively.
  • Experience in Web3 is an advantage (training provided for those without experience).
Responsibilities
  • Respond promptly to customer inquiries through online channels and social communities.
  • Assist customers with order processing, after-sales support, and other related matters.
  • Gather and organize customer feedback, and report issues to relevant departments.
  • Coordinate with internal teams to improve overall customer satisfaction.
  • Perform other duties as assigned by supervisors.
Benefits
  • Basic Salary: RM4000 + Full Attendance Bonus RM1000 + Performance Incentives.
  • Working Hours: 10:00am - 7:00pm (includes 1-hour lunch break).
  • Work Arrangement: (Saturday WFH, Sunday Off)
Additional Benefits
  • Training Provided
  • Accommodation Provided
  • Near to Public Transport
  • No Shift Rotation
  • Bonus
  • Annual Bonus
  • Performance Bonus
  • Work from Home
Skills
Communication Skills Problem Solving Time Management
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Job Detail

  • Job Id
    JD1266136
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned