Customer Service Assistant

Senai, Malaysia

Apply Now

Respond to customer calls and emails and answer questions about products and services
Providing the appropriate service and information and able to resolve customer queries and issues with an aim to provide the best services to customers.
Processing orders and transactions, ensure they are fulfilled
Providing proactive customer outreach
Handle customer complaints or concerns
Generate monthly, quarterly, and annual reports for management
Collecting and analyzing customer feedback
Perform general administrative tasks
Adhering to a company\xe2\x80\x99s policies and procedures at all times when assisting customers
To carry out other responsibilities from time to time that may be assigned by the management or superior.

Job Types: Full-time, Contract
Contract length: 12 months Salary: RM2,000.00 - RM2,800.00 per month Ability to commute/relocate:

Education:

Experience:

Language:

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.