Customer Service Associate (mandarin Speaker)
Kuala Lumpur, Malaysia
Job Description
- Fresh graduate/min 6 month - 1 year of customers service/call center experience.
- Malaysian, able to speak in English, Malaysia or Mandarin.
- Excellent communication skills / able to communicate fluently over the phone.
- Excellent interpersonal and problem-solving skills over the phone.
- Persuasive and persistent in conversation with customers.
- Able to work in shift hours.
- To efficiently handle inbound customer call inquiries.
- Listening to the customers\' needs and to update accordingly in RM system.
- To ensure customer satisfaction by providing excellent Customer Services.
- Handle complaint, provide appropriate solutions and alternatives.
- 15 Annual Leaves
- 14 Medical Leaves
- Medical Insurance Coverage
- Training Provided
- EPF / SOCSO / PCB
- Annual Leave
- Training Provided
- Medical Insurance
Ricebowl
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Job Detail
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Job IdJD975262
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned