Customer Service Associate (vietnamese Speaker)

Petaling Jaya, Selangor, Malaysia

Job Description


About the Role:As a Customer Service Associate, you\'ll be the first point of contact for our clients, providing top-notch support and ensuring a seamless experience for those in need of medical or travel assistance. You\'ll be coordinating aeromedical transport cases, managing medical claims, and delivering exceptional service with professionalism, patience, and a people-first attitude.What We\'re Looking For:

  • Fluency in Vietnamese and English
  • Strong customer service and communication skills
  • Experience in a call center or healthcare industry is a plus
  • Ability to work 8-hour shifts, including night shifts (45 hours/week)
  • Must be willing to work on-site in Petaling Jaya, Selangor
  • Own transport is required.

EMA GLOBAL Assistance Sdn Bhd

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Job Detail

  • Job Id
    JD1054839
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned