Respond to customer comments and complaints on social media platforms (Facebook, Instagram, TikTok, etc.).
Provide accurate information about products or services in a professional and friendly manner.
Monitor daily messages and ensure timely responses.
Report customer feedback or issues to the management team.
Requirements:
Minimum SPM/Diploma qualification.
Fluent in Bahasa Malaysia and able to communicate in basic English.
Good communication skills and patience in handling customers.
Experience in managing social media platforms is an added advantage.
Job Type: Full-time
Pay: RM2,500.00 - RM5,000.00 per month
Benefits:
Flexible schedule
Free parking
Health insurance
Maternity leave
Meal provided
Professional development
Work Location: In person
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Job Detail
Job Id
JD1226613
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Batu Caves, M10, MY, Malaysia
Education
Not mentioned
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Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.