Customer Service

Bukit Mertajam, Pulau Pinang, Malaysia

Job Description

Mohon
Lokasi Kerja

  • 6, Lorong Teguh 3, Jalan Permatang Tinggi, Taman Industri Teguh, 14000 Bukit Mertajam, Penang Bukit Mertajam Pulau Pinang Malaysia 14000
Penerangan Kerja
Kelayakan
  • Ability to speak, write, and read Mandarin is a must.
  • SPM or equivalent.
  • Fresh Graduates are encourage to apply.
  • Excellent communication skills, both verbal and written.
  • Ability to handle stressful situations and manage multiple tasks simultaneously.
  • Strong attention to detail and organizational skills.
  • A positive attitude and a team player mentality.
Tanggungjawab
Be Part of a High-Energy, Sales-Driven Customer Service Team At our company, customer service is more than just answering inquiries-IT's about creating meaningful interactions that drive sales and build lasting relationships. We believe in a performance-driven culture where contributions are recognized, and top performers are rewarded. Join our fast-growing team and be part of an exciting journey in the healthcare and beauty industry.Your Role & Responsibilities:
  • Convert inquiries into sales through persuasive communication and expert product recommendations.
  • Engage customers via phone, email, chat, and social media to drive conversions and maximize sales opportunities.
  • Upsell and cross-sell by recommending the right products based on customer needs.
  • Follow up with potential leads to ensure successful purchases and repeat business.
  • Handle order tracking, delivery updates, and return requests-always with a focus on turning issues into additional sales opportunities.
  • Resolve post-purchase concerns efficiently, ensuring customer satisfaction while maintaining revenue goals.
  • Maintain detailed records of customer interactions in our CRM system for future sales opportunities.
  • Collaborate with marketing team to optimize promotions and maximize revenue.
  • Continuously improve sales techniques through training and performance coaching.
If you are target-driven, persuasive, and thrive in a high-performance sales environment, join us and unlock career growth and financial rewards based on your results!
Manfaat
  • Training Provided
  • KWSP and SOCSO
  • Fast-track promotion opportunities for those who demonstrate exceptional performance and potential.
  • Annual Leave
  • Sick Leave
Manfaat tambahan
  • Allowance Provided
  • Training Provided
  • Staff Activities
Kemahiran
Customer Support Communication Skills Problem Solving E-commerce Knowledge Active Listening Time Management Product Knowledge
Cara nak pergi ke Am Found Group Sdn Bhd guna pengangkutan awam?
Peringatan Penting
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Job Detail

  • Job Id
    JD1319529
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bukit Mertajam, Pulau Pinang, Malaysia
  • Education
    Not mentioned