Provide quick, accurate, and friendly service to customers via video calls
Meet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assurance
Medical interpreters are welcome and would be preferred, since job role is similar.
Take ownership and responsibility to get tasks and contacts completed on time and follow up with customers as needed
Work on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metrics
Build lasting relationships with customers, and other team members
Be reliable, be on time and come in as scheduled.
Job Type: Full-time
Pay: RM4,500.00 - RM5,500.00 per month
Schedule:
Night shift
Application Question(s):
Are you able to work in US Shift Timing, 10pm to 7am?
Are you able to join the company on 1st August 2025?
Language:
Cantonese (Required)
Work Location: Remote
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