Job Description

?? Customer Service (Chinese)- Dayshifts Jobs, salary up to MYR 4,000 in Agensi Pekerjaan Mango Global Technologies Sdn Bhd Kuala Lumpur - Ricebowl
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Customer Service (Chinese)- Dayshifts
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MYR3,500 - MYR4,000 Per Month
KL City,
Fresh Graduates
Jadilah pemohon terawal!
Posted 3 hours ago o Closing 16 Jul 2026
Jadilah pemohon terawal!
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Role: Customer Service (Chinese)
Location: Sunway Visio tower
Working hours: 9-6 pm or 10- 7 pm

• SPM or any secondary school education qualification is acceptable.
• Fully training will be provided. (Salary will be paid during training)
• Able to speak fluently in Chinese (Mandarin or Cantonese) and English.
• Supporting Hongkong/Taiwan Customers.

For more details feel free to whatsapp me at 5 or email id-
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• Understand customer enquiries and respond via applicable channels: email, chat, and calls.
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required.
• Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.
• Shows empathy and take responsibility to ensure customers are satisfied by providing solution based on SOP.

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• Higher Salary even for Freshers.
• Medical Insurance, EPF/Sosco will be provided.
• Annual and Medical Leaves
• Paid training
• Attractive performance-driven rewards by meeting KPIs.

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• Staff Activities
• Training Provided
• Allowance Provided
• 5 Working Days

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Customer Service Communication Skills (Chinese) Problem Solving Active Listening Empathy Conflict Resolution

Skills Required