As a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation, and timely updates in the system.
To maintain accurate and comprehensive record of new and existing customers.
Requirements:
Candidate must possess at least a Diploma in any field or equivalent.
Preferably with retail experience in telecommunication products and services.
At least One (1) year of working experience in the related field is required for this position.
Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
Sales oriented and able to work independently.
Good communication and good customer services.
Good discipline and work as a team.
Willing to work in IOI City Mall Putrajaya
Job Type: Full-time
Pay: RM1,700.00 - RM2,200.00 per month
Benefits:
Health insurance
Maternity leave
Meal allowance
Opportunities for promotion
Parental leave
Professional development
Application Question(s):
How long is your notice period with your current employer?
What is your expected salary?
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.