Customer Service Coordinator
Malaysia, Malaysia
Job Description
- To efficiently handle inbound customer (call, whatsapp, walk-in) inquiries.
- Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers
- Prepare & Manage Sales order (cash) and Delivery order (DO)
- To provide fast and timely response to customer-related problems.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Special Leave & Benefits such as Exam Leave, Marriage Leave & Gift & etc
- Guarantee minimum 1 month Bonus (Full year tenure)
- Yearly Increments
- Career Progression opportunities - you maybe able to get promotion easily.
- Annual Leav
- Annual Bonus
- Medical and Hospitalisation Leave
- Overtime Pay
- Allowance Provided
- Training Provided
- EPF / SOCSO / PCB
- Company Trip
- Company Trip
Ricebowl
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Job Detail
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Job IdJD1043690
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned