Handle customer inquiries via phone, email, and in-person promptly and professionally.
Resolve complaints, provide service information, and follow up to ensure customer satisfaction.
Maintain accurate records of customer interactions, feedback, and transactions.
Coordinate with other Operations team and other Department to ensure seamless service delivery.
Administrative Support:
Perform general office duties such as data entry, filing, and managing correspondence.
Prepare and maintain reports, spreadsheets, and documentation, Invoices.
Support the team in scheduling meetings, managing office supplies, and other clerical tasks.
Assist in updating records, databases, and handling paperwork related to HR, finance, or logistics.
Job Types: Full-time, Permanent, Internship, Fresh graduate, Student job
Pay: RM1,700.00 - RM1,800.00 per month
Benefits:
Opportunities for promotion
Work Location: In person
Expected Start Date: 08/22/2025
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