Customer Service Cum Admin Executive ( Mandarin Speaker )

Petaling Jaya, Selangor, Malaysia

Job Description

Full Time Customer Service Cum Admin Executive ( Mandarin Speaker ) Jobs, salary up to MYR 3,200 in Girl's Monday Petaling Jaya - Ricebowl
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Customer Service Cum Admin Executive ( Mandarin Speaker )
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MYR2,600 - MYR3,200 Per Month
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Posted 20 hours ago o Closing 27 Nov 2025
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Requirements

  • Fluent in English, Mandarin, optionally Bahasa Malaysia.
  • Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
  • Excellent written and verbal communication skills.
  • Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
  • Good problem solving skills, able to navigate unexpected situations or conditions.
  • Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
  • Patient and passionate about fashion.
Responsibilities
  • Complete duties and tasks that are passed on by supervisors.
  • Resolve customer complaints via phone, email, or social media (Facebook, Instagram).
  • Reply to Facebook Live, Facebook post, and Instagram post comment.
  • Recommend potential products or services to management by collecting customer information and analysing customer needs.
  • Assist with refunds and returns.
  • Assist customers to manage orders.
  • Handle changes in policies or renewals.
  • Suggest solutions for products defects.
Benefits
  • KWSP
  • SOCSO
  • Annual and medical leave shall be in accordance with the prevailing Labour Law
  • Staff Discount on Girl's Monday website purchase.
Additional Benefits
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Medical and Hospitalisation Leave
  • Staff Discount
  • Annual Leave
  • Annual Bonus
  • Overtime Pay
  • 5 Working Days
Skills
Any Skills Communication Skills Problem-Solving Skills Microsoft Office Suite Customer Service Problem Solving
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Job Detail

  • Job Id
    JD1239027
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned