Job Description

Full Time Customer Service Cum Admin Executive ( Mandarin Speaker ) Jobs, salary up to MYR 3,200 in Girl's Monday Petaling Jaya - Ricebowl
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Customer Service Cum Admin Executive ( Mandarin Speaker )
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MYR2,600 - MYR3,200 Per Month
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Fresh Graduates
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Posted 20 hours ago o Closing 27 Nov 2025
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Requirements

• Fluent in English, Mandarin, optionally Bahasa Malaysia.
• Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
• Good problem solving skills, able to navigate unexpected situations or conditions.
• Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
• Patient and passionate about fashion.

Responsibilities

• Complete duties and tasks that are passed on by supervisors.
• Resolve customer complaints via phone, email, or social media (Facebook, Instagram).
• Reply to Facebook Live, Facebook post, and Instagram post comment.
• Recommend potential products or services to management by collecting customer information and analysing customer needs.
• Assist with refunds and returns.
• Assist customers to manage orders.
• Handle changes in policies or renewals.
• Suggest solutions for products defects.

Benefits

• KWSP
• SOCSO
• Annual and medical leave shall be in accordance with the prevailing Labour Law
• Staff Discount on Girl's Monday website purchase.

Additional Benefits

• EPF / SOCSO / PCB
• Medical Insurance
• Medical and Hospitalisation Leave
• Staff Discount
• Annual Leave
• Annual Bonus
• Overtime Pay
• 5 Working Days

Skills
Any Skills Communication Skills Problem-Solving Skills Microsoft Office Suite Customer Service Problem Solving
Important Information
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Skills Required