Job Description

Mattress Premium Outlet Hiring! Full Time Customer Service Cum Admin in Selangor, Selangor, Earn up to MYR 2,800 - Ricebowl
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Customer Service Cum Admin
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MYR2,000 - MYR2,800 Per Month
, and +1 other locations
Fresh Graduates
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Posted 13 hours ago o Closing 22 Dec 2025
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Requirements

• Fresh graduates are encouraged to apply.
• Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
• Possess good telephone etiquette with a smiley voice.
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Good communication and interpersonal skills.
• Ability to multi-task, prioritise and manage time effectively
• Social media savvy

Responsibilities

• Handle customer inquiries, orders, and complaints via phone, email, and messaging platforms.

• Provide accurate information on products, services, and delivery schedules.

• Maintain positive relationships with customers by delivering excellent service.

• Coordinate with sales, warehouse, and logistics teams to resolve issues effectively.

Benefits

• Annual leave and sick leave
• Bonus
• KWSP and SOCSO
• Medical Claim
• Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
• Career Progression opportunities - you may be able to get a promotion easily.

Skills
Customer Service Communication Skills Problem Solving Record Keeping Administrative Support Data Entry Microsoft Office Suite
Important Information
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Skills Required