Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
Possess good telephone etiquette with a smiley voice.
Knowledge in handling basic computer (Microsoft Excel/Word etc).
Good communication and interpersonal skills.
Ability to multi-task, prioritise and manage time effectively
Social media savvy
Tanggungjawab
Handle customer inquiries, orders, and complaints via phone, email, and messaging platforms.
Provide accurate information on products, services, and delivery schedules.
Maintain positive relationships with customers by delivering excellent service.
Coordinate with sales, warehouse, and logistics teams to resolve issues effectively.
Manfaat
Annual leave and sick leave
Bonus
KWSP and SOCSO
Medical Claim
Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
Career Progression opportunities - you may be able to get a promotion easily.
Kemahiran Customer Service Communication Skills Problem Solving Record Keeping Administrative Support Data Entry Microsoft Office Suite Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.