Customer Service Cum Administrative Assistant

Ampang, Selangor, Malaysia

Job Description


  • Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers\' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients
  • Following process and procedure of the Company.
Benefits
  • EPF, SOCSO included
  • Min 12 Days Annual Leave per year
  • We provide medical coverage, You may claim up to the limit of your position
  • Bonus
  • Overtime allowance
Additional Benefits
  • Medical and Hospitalisation Leave
  • Annual Leave
  • Annual Bonus
  • EPF / SOCSO / PCB
SkillsProblem-Solving Multi-tasking Organization Computer Proficiency CommunicationImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1057912
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ampang, Selangor, Malaysia
  • Education
    Not mentioned