Customer Service Cum Administrator

Malaysia, Malaysia

Job Description


  • Maintaining a positive, empathetic, and professional attitude towards tenant, vendor, sales agent and owner at all times.
  • Handle requests, feedback, and queries quickly and professionally
  • Prepare and Update Unit Listing, Tenancy Agreement, Parking Lot Summary List, Monthly Utilities report, Monthly Rental Record and etc.
  • Create and maintain filing systems, both electronic and physical
  • Developing strong relationships with cross-functional teams and departments
  • Arrange and follow up the whole progress of renting include move in, move out, runaway, maintenance, cleaning and etc.
  • Responsible to follow up payment with tenant in monthly basic and arrange legal action against rent defaulters if necessary.
  • Responsible to create and revise SOP when necessary
  • To undertake other related duties as assigned by management from time to time.

Requirements
  • A Bachelor\xe2\x80\x99s degree or Diploma in Business Management or equivalent.
  • Fluent in English, Bahasa Malaysia and Chinese
  • Strong interpersonal skills and adaptability
  • Strong leadership and good communication skill.
  • Those without necessary qualification but with more than 3 years working experience in Personnel / Admin functions may be considered.
  • Good organization, time management and scheduling skills
  • Experiencing using office management software, including Microsoft word processing software and Bukku Accounting System
  • Ability to multitask
  • Able to work independently with minimal supervision


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Job Detail

  • Job Id
    JD991237
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned