Customer Service Cum Administrator

Malaysia, Malaysia

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Maintaining a positive, empathetic, and professional attitude towards tenant, vendor, sales agent and owner at all times.
Handle requests, feedback, and queries quickly and professionally
Prepare and Update Unit Listing, Tenancy Agreement, Parking Lot Summary List, Monthly Utilities report, Monthly Rental Record and etc.
Create and maintain filing systems, both electronic and physical
Developing strong relationships with cross-functional teams and departments
Arrange and follow up the whole progress of renting include move in, move out, runaway, maintenance, cleaning and etc.
Responsible to follow up payment with tenant in monthly basic and arrange legal action against rent defaulters if necessary.
Responsible to create and revise SOP when necessary
To undertake other related duties as assigned by management from time to time.

Requirements

A Bachelor\xe2\x80\x99s degree or Diploma in Business Management or equivalent.
Fluent in English, Bahasa Malaysia and Chinese
Strong interpersonal skills and adaptability
Strong leadership and good communication skill.
Those without necessary qualification but with more than 3 years working experience in Personnel / Admin functions may be considered.
Good organization, time management and scheduling skills
Experiencing using office management software, including Microsoft word processing software and Bukku Accounting System
Ability to multitask
Able to work independently with minimal supervision

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