Customer Service And Marketing Coordinator

Subang Jaya, Selangor, Malaysia

Job Description


  • Self-motivated with a positive attitude, and pro-active approach, possess strong leadership qualities, and a team player who can work with minimum supervision and is highly committed
  • Required Language(s): English. Mandarin
  • Excellent communication and organization skills
  • At least 2 yearsof working experience in a related field. Preferably those who are hands-on and have knowledge of managing retail outlets. Those from the FMCG industry are encouraged to apply.
  • Must be computer literate and willing to travel outstation and work on weekends.
  • Applicants must be willing to work in Subang UEP.
  • Can backup shops as and when required
  • Applicants should be Malaysian citizens or hold relevant residence status.
Responsibilities
  • Return for investigation (Incoming & Outgoing)
  • Collecting incoming Daily from Receiving bay & recording IT;
  • Arranging outgoing Return for Investigation especially from LGM CS the team to go out to the outlet daily;
  • Attend to daily customer incoming phone calls when relate to Product problems and solve issues;
  • Ensure all Return for Investigation processes are in a timely manner, get approval from marketing and purchaser to replace new stocks/parts to customers;
  • Attend the Marketing side, (*all the JOMAMA LIVE events and lucky draw prize giveaways), such as raising DO for the OP to issue a PICK list to the warehouse to pick up and liaise with the Retail Admin Order Processing to arrange for courier service to deliver out.
  • Raise DO for warranty replacement.
  • Arrange Training & invite staff from the outlets, according to the marketing set schedule.
  • To arrange & coordinate with outlets on stationeries request and compiles all stationeries and ensure timely delivering out to each outlets.
  • Other administration duties including filing, liaising with other internal departments, and dealing with any retail-related enquiries.
Benefits
  • Staff purchase
  • Allowances
  • Medical Benefits
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Allowance Provided
  • Medical Insurance

Ricebowl

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD983388
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Subang Jaya, Selangor, Malaysia
  • Education
    Not mentioned