Customer Service Cum Marketing Sales Coordinator
Semenyih, Malaysia
Job Description
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We are GROWING & Looking for TALENTS! Responsibilities :
- Provide and advise customers information about products and services via various channels, included but not limited to phone, email, social media and system available.
- Respond promptly to customers question, after sales service call & follow up with customers from time to time.
- Ensure customer service is timely and accurate on a daily basis & establish and maintain a good relationship with customers.
- Continuously update on customer trends, frequently asked questions and provide clear responds and feedback.
- Follow up internally to solves customer issue and complaint and actively seeks solutions and suggestions.
- Manage & compile client Database via various channels phone, email, social media and system available.
- Work closely with the Marketing, Sales, R&D and Production Team to roll out campaigns and update customers promptly.
- Assist to execute social media strategy, content preparation, copywriting and other ad-hoc tasks assigned.
- Prepare, execute and maintaining promotional campaign action plans to drive growth in product and services to increase conversions.
- Maintain and ensure affiliates get the latest information on products and services.
- Organize and maintain proper office filling and records.
- At any time may require to do outside duty such as ordering, buying & sending supplies.
- Good working attitude, willing to learn new things, positive and good interpersonal skills.
- Multitasker, able to prioritize task & manage time efficiently.
- Nurture positive relationships with customer, suppliers and provide customer service as needed.
- Joyful, friendly and not camera shy.
- Able to work with minimum supervision.
- Computer literate with knowledge in Microsoft Office applications & other computer system provided.
- Need to travel & conduct task at branches as needed.
- Good written and verbal communications skills.
- Willing to commit at any impromptu or scheduled oriented time table.
- Own transportation or possess valid license is preferable (Car or motorcycle).
- Medical, Miscellaneous Allowances, Loans, EPF, SOCSO, On-The-Job Training
- Professional development
- Monday to Friday
- Weekend jobs
- Attendance bonus
- Overtime pay
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Job Detail
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Job IdJD914639
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSemenyih, Malaysia
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EducationNot mentioned