Job Description

Macrox Print Hiring! Full Time Customer Service Cum Sales in Selangor, Earn up to MYR 4,000 + commission - Ricebowl
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Customer Service Cum Sales
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MYR2,500 - MYR4,000 Per Month
Commission: MYR500 - MYR2,000
,
Fresh Graduates
Fewer than 20 applicants. You still have a chance!
Posted 20 hours ago o Closing 3 Dec 2025
Fewer than 20 applicants. You still have a chance!
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Requirements

• Minimum education: Diploma and above
• Fresh graduates are encouraged to apply.
• Required skills: Digital Marketing, Social Media Management, SEO, Email Marketing, Communication Skills, Sales
• Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Knowledge in design posting for ads is an added advantage.
• Good communication and interpersonal skills.
• Ability to multi-task, priorities and manage time effectively
• Social media savvy

Responsibilities

• Able to handle Online Platform Enquire : Website, Tiktok, Facebook, Shopee & etc.
• Able to handle NEW Enquiries & Closed Sales.
• Able to accept every month given sales target.
• To provide fast and timely solutions to all customer related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• To be constantly guided by company's service standards.
• Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies

Benefits

• Annual leave and sick leave
• Bonus
• KWSP and SOCSO
• Medical & Insurance Coverage
• Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
• Career Progression opportunities - you maybe able to get promotion easily.

Additional Benefits

• 5 Working Days
• Staff Activities
• EPF / SOCSO / PCB
• Medical Insurance
• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• Insurance
• Training Provided

Skills
Digital Marketing Social Media Management SEO Email Marketing Communication Skills Sales Product Knowledge Problem Solving Relationship Building
Important Information
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Skills Required