Customer Service / Customer Service Manager
Kota Kemuning, Selangor, Malaysia
Job Description
Mohon
Company Highlights
- Annual Company Trip
- Fresh graduates are encouraged to apply.
- Knowledge in handling basic computer (Microsoft Excel and Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- Based in Shah Alam
- Ensure that team addresses customer inquiries and concerns promptly and professionally via phone, email and live chat.
- Coodinating with suppliers, courier service providers and internal stakeholders to ensure timely delivery and resolve any logistic-related issues.
- Responsible and resolve for customers\' queries follow-up and processing.
- Identify customers\' needs, clarify information, evaluate problems raised by customers and provide comprehensive answers and appropriate solutions.
- Ensure that the team follows company policies and procedures.
- Plan, coordinate, assign and monitor daily workload to customer service team.
- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Annual Company Trip
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
- Career Progression opportunities - you maybe able to get promotion easily.
- Training Provided
Tanya soalan dan majikan akan menjawab tentang jawatan ini
Maukerja
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Job Detail
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Job IdJD976509
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKota Kemuning, Selangor, Malaysia
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EducationNot mentioned