Handle incoming calls from customers professionally and efficiently.
Provide accurate information regarding products, services, and promotions.
Assist customers in resolving billing, technical, and account-related issues.
Escalate complex issues to the relevant department when necessary.
Maintain customer satisfaction through quality service and communication.
Requirements:
Minimum SPM or equivalent qualification.
Good communication skills in English and Bahasa Malaysia.
Pleasant personality and customer-oriented attitude.
Fresh graduates are encouraged to apply.
Job Types: Full-time, New-Grad
Work Location: In person
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