Job Description

Mohon
Lokasi Kerja Berhampiran Stesen

• Ara Damansara Petaling Jaya Selangor Malaysia 43701
• Bukit Jalil Bukit Jalil WP Kuala Lumpur Malaysia 57000

Penerangan Kerja
Kelayakan
Requirements:

• Must possess at least a SPM.
• Required language(s): English (able to converse in Mandarin will be an added advantage).
• Minimum 1 year of working experience in the service industry will be an added advantage for this position.
• Fresh graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
• Must be willing to work on rotational shifts and off day
• Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.

Tanggungjawab
Responsibilities:

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
• To exceed customers expectation in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA.

Manfaat
Why Join Us:

• 5 working days in a week
• EPF & SOCSO
• Sick leave
• Annual leave
• Quarterly staff recognition and appreciation

Manfaat tambahan

• Training Provided

Kemahiran
Customer Service Communication Skills
Peringatan Penting
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Skills Required