Customer Service Executive, Arena Branch
Kuala Lumpur, Malaysia
Job Description
29883 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent
Job Summary
Responsible for branch operations, customer service, decentralization of policy servicing and agency support.
Responsibilities
- Face-to-face customer service to Life and General insurance policyholders
- Complaint handling and escalation
- Premium collections, reconciliation and banking
- Decentralization of policy servicing (financial & non-financial policy changes and reinstatement).
- Attending to enquiries and appeals from Life agents on operational issues
- Execution of operational transformation initiatives under new work model Requirements
Requirements
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy/Banking, Human Resource Management, Business Studies/Administration/Management, Marketing, Commerce or equivalent.
- Good interpersonal and communication skills
- able to work under pressure and adapt well to fast pace environment.
- Full-Time position(s) available.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Note: Diversity of minds is an integral part of Allianz\xe2\x80\x99 company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.
Job Level:
Entry Level
Location:
KUALA LUMPUR, Federal Territory of Kuala Lumpur, MY, 50470
Area of Expertise:
Customer Services & Claims
Unit:
Allianz Malaysia
Employing Entity:
Allianz General Insurance Company (Malay
Job Type:
Full-Time
Remote Job:
100% on-site
Employment Type:
Permanent
ID:
29883
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Job Detail
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Job IdJD990915
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned