Customer Service Executive (berjaya Times Square)
Kuala Lumpur, Malaysia
Job Description
MohonKelayakanRequirements
- Able to start immediately
- Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Mandarin speaker is added advantage
- Computer literate with basic knowledge of MS Office applications,
- Pass pre-phone interview & written assessments
- Excellent telephone etiquette (professional, confident and patient)
- Handle incoming customer enquiries over the telephone
- Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.
- Identify cause of problems and recommend solutions
- 8:00AM - 12:00AM
- 8 working hour daily in rotational shift basis
- 5 working days weekly in rotational shift basis
- Salary range: RM3000++
- Basic salary: RM2,150.00 (Fixed) / RM2,350.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)
- Annual Increment (Based on performance)
- Annual Bonus (Based on performance)
- Berjaya Times Square, Jalan Imbi Kuala Lumpur
- Nearby Imbi monorail station
Maukerja
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Job Detail
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Job IdJD1079112
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3000 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned