Job Description

You'll play an important role in:

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products To exceed customers expectation in terms of customer service & accurate information. Work in a team to achieve the required KPI elements.

Requirements:

Working hours will be 9am - 6pm, may required you to work in rotational shift Each shift consists of 9 working hours and inclusive of 1 hour break Passionate on customer experience related tasks Able to work in a fast-paced environment Strong ability to multitask, prioritize and manage time effectively Possess at least a SPM Required language(s): English & Bahasa Malaysia Fresh graduated are welcome to apply - PAID TRAINING Provided!! You are required to work on site at Ara Damansara Office

Benefits:

Basic Salary + Allowances (OT, Night Shift, KPI) EPF/SOCSO Annual & Medical Leave Fun and excited working environment Quarterly staff recognition and appreciation Office located nearby shopping malls and housing area - easy access from public transport Free shuttle service available back and forth (to office) from Ara Damansara LRT station Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
Job Types: Full-time, Contract, Fresh graduate

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

Opportunities for promotion Professional development
Education:

STM/STPM (Preferred)
Work Location: In person