Customer Service Executive

Bukit Gelugor, Malaysia

Job Description

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Provide support for procurement, import, export, transportation and fulfillment in support of sales companies. Involve close collaboration with sales & warehouse of Toling Corporation. Provides key information and support to relevant departments regarding supply, inventory delivery and order status from vendors to customers. To handle daily calls and shipment arrangements. You may be required not only to perform on behalf of the Company but from time to time, you may be required to perform work on behalf of any of the Group Companies i.e. parent company, any one of the associated and related companies. Helping sales team to send quotation / price list to customers Data entry of sales order (SO) into ERP System Perform administrative duties (including documents distribution/collection/filling). Work as a strong back-up role as a team. Assist to answer incoming calls and message taking. Other related and ad hoc duties as assigned.
Toling Corporation (M) Sdn Bhd is a subsidiary of Lean Giap Group of Companies and a joint venture company with Itochu Corporation in 1991. The collaborative partnership was formed with the core emphasis on fulfilling its customers\xe2\x80\x99 plastics needs, proven by its continuous innovations to improve the organisation\xe2\x80\x99s trading platform and adoption of industry best practices. To provide a seamless user experience to partners and customers alike, every aspect of the value chain within the organisation are constantly enhanced. The integration of information management ensures timely and accurate management of physical materials towards warehousing, inventory, transportation and security. This ensures the sustainability of the business in facing the constant changes in the global environment. Since 1991, Toling Corporation has served more than 1,000 customers from different industrial backgrounds. In commodity plastics trading, it provides various grade of polyolefin for injection, extrusion, blow moulding and blow film process. As for engineering plastics, they have been working closely with clienteles from various industries ranging from medical, automotive, E&E and industrial products. Toling Corporation is highly committed to create pioneering ideas to safeguard its rich heritage and empower future generations in the plastic trading industry.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD950512
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bukit Gelugor, Malaysia
  • Education
    Not mentioned