Customer Service Executive E Hailing & Food Delivery (mandarin Speaker)

Iskandar Puteri, Johor, Malaysia

Job Description


MohonCompany Highlights

  • www.startek.com
Kelayakan
  • Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
  • Provide accurate information about products and services.
  • Process orders, applications, and forms.
  • Maintain and update customer records in the database.
  • Follow up on customer interactions to ensure satisfaction.
  • Collaborate with other departments to resolve complex issues.
  • Work in rotational shifts to ensure 24/7 customer support coverage.
Tanggungjawab
  • Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
  • Provide accurate information about products and services.
  • Process orders, applications, and forms.
  • Maintain and update customer records in the database.
  • Follow up on customer interactions to ensure satisfaction.
  • Collaborate with other departments to resolve complex issues.
  • Work in rotational shifts to ensure 24/7 customer support coverage.
Manfaat
  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and development.
  • Friendly and supportive work environment.
KemahiranMultitasking Abilities Excellent Communication Skills Empathy and PatienceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Maukerja

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1077015
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Iskandar Puteri, Johor, Malaysia
  • Education
    Not mentioned