Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
Provide accurate information about products and services.
Process orders, applications, and forms.
Maintain and update customer records in the database.
Follow up on customer interactions to ensure satisfaction.
Collaborate with other departments to resolve complex issues.
Work in rotational shifts to ensure 24/7 customer support coverage.
Tanggungjawab
Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
Provide accurate information about products and services.
Process orders, applications, and forms.
Maintain and update customer records in the database.
Follow up on customer interactions to ensure satisfaction.
Collaborate with other departments to resolve complex issues.
Work in rotational shifts to ensure 24/7 customer support coverage.
Manfaat
Competitive salary and performance-based incentives.
Opportunities for career growth and development.
Friendly and supportive work environment.
KemahiranMultitasking Abilities Excellent Communication Skills Empathy and PatienceImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Maukerja
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