Job Description

Mohon
Lokasi Kerja Berhampiran Stesen

• Ara Damansara, Jalan PJU 1A/44, PJU 1A, Ara Damansara, Petaling Jaya, Petaling, Selangor, 47302, Malaysia Petaling Jaya Selangor Malaysia 47302
• KL Sentral, Jalan Stesen Sentral, KL Sentral, Sentral, Kuala Lumpur, 50470, Malaysia Sentral WP Kuala Lumpur Malaysia 50470
• Penang, Malaysia George Town Pulau Pinang Malaysia 11300

Penerangan Kerja
Kelayakan
Responsibilities:
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
To exceed customers expectation in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA
Tanggungjawab
Requirements:
Must possess at least a SPM.
Required language(s): English (able to converse in Mandarin will be an added advantage).
Minimum 1 year of working experience in the service industry will be an added advantage for this position.
Fresh graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
Must be willing to work on rotational shifts and off day
Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
Manfaat

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Allowance Provided

Kemahiran
Customer Service Problem Solving Communication Skills (Bahasa Melayu English Mandarin)
Cara nak pergi ke Manpower Staffing Services (Malaysia) Sdn. Bhd. guna pengangkutan awam?
Petaling Jaya
Pengangkutan Awam Berdekatan
LRT
ARA DAMANSARA
0.0 km
LEMBAH SUBANG
0.6 km
CGC GLENMARIE
1.6 km
Sentral
Pengangkutan Awam Berdekatan
All LRT MRT KTM Monorail
LRT - KL SENTRAL
0.0 km
KTM - KL SENTRAL
0.0 km
MRL - KL SENTRAL
0.0 km
MRT - MUZIUM NEGARA
0.4 km
MRL - TUN SAMBANTHAN
0.6 km
KTM - KUALA LUMPUR
1.0 km
LRT - BANK RAKYAT BANGSAR
1.1 km
LRT - PASAR SENI
1.3 km
MRT - PASAR SENI
1.3 km
MRL - MAHARAJALELA
1.5 km
KTM - MID VALLEY
1.9 km
MRT - MERDEKA
1.9 km
Peringatan Penting
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Skills Required