Role : Customer Service : E-Hailing & Deliveries Service (Singapore Market) - English Speaker
Shift : Rotational Shift (Earliest: 6am - 3pm , Latest: 10pm - 6am)
Working days : 6 days (rotational)
Salary: Basic RM 2,100 + Night Shift RM300 + KPI Allowance RM 400
Annual Leave - 12 Days
Medical Leave - 14 Days
Additional leave details will be provided during the onboarding process
Job Details :
-Handling all inbound calls, live chat, and email regarding customer general inquiries, complaints, comments, feedback, and other issues related to the company's products.
-Exceeding customer expectations in terms of customer service and providing accurate information.
-Working in a team to achieve the required KPI elements and SLA.
-Good computer literacy
Shuttle Services Provided "
Skudai
Taman U
Mutiara Rini
Lima Kedai/Rumah Iskandar Malaysia
Gelang Patah
Larkin
City Square
Danga Bay
Perling
Tampoi
Paradigm Mall
Bukit Indah
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM1,900.00 - RM2,100.00 per month
Work Location: In person
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