Customer Service Executive (english/bahasa Malaysia/mandarin Speaker)
Petaling Jaya, Selangor, Malaysia
Job Description
- Required language(s): English & Bahasa Malaysia (Ability to speak in Mandarin will be an added advantage).
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
- Applicant must be willing to work on rotational shifts and off day
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest and 5 days a week working.
- Handling all inbound calls/Chats/emails pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company\'s products
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- 5 working days in a week
- EPF & SOCSO
- Sick leave
- Annual leave
- Rest & relax area (pool & foosball table, etc.) Gym and shower facilities.
- Quarterly staff recognition and appreciation
- Stage: Customer Service Executive
Team Leader
Senior Team Leader
Assistant Manager
Manager
Senior Manager * IJP - Internal job program. Opportunity to transfer to the candidate\'s favourite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.Salary Package: Basic + KPI Allowance + Shift Allowance for Shift Based & OT is claimableAdditional Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Medical Insurance
- Training Provided
- Allowance Provided
- Performance Bonus
- Overtime Pay
- Company Trip
- 5 Working Days
- Flexible Working Hours
- Staff Meal
- Staff Discount
Ricebowl
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1068372
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationPetaling Jaya, Selangor, Malaysia
-
EducationNot mentioned