Working Days: 6 Days (Compulsory working on Public Holidays and Weekends)
Allowance provided - Night Shift and KPI
Shuttle Service Provided for particular areas
Job Scope:
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products,
Exceeding customer expectation in terms of customer service & accurate information.
Working in a team to achieve the required KPI elements and SLA.
Annual Leave - 12 Days
Medical Leave - 14 Days
Additional leave details will be provided during the onboarding process