Customer Service Executive Jalan Imbi (kuala Lumpur)
Kuala Lumpur, Malaysia
Job Description
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Requirements
Contract length: 12 months Salary: RM1,850.00 - RM2,300.00 per month Benefits:
- Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply preferably with related working experience in social media/ email handling experience;
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Good knowledge of social media lingo and terms
- Capable of reaching typing speed of at least 35 - 40 words per minute;
- Computer literate with basic knowledge of MS Office applications,
- Able to start immediately/ anytime
- Pass pre-phone interview & written assessments
- Able to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.
- Willingness to take responsibility and be accountable to handle customer issues in a professional and courteous manner;
- Possess reasonably strong analytical skills to identify cause of problems and recommend solutions; ability to manage complaint and irate customers.
- Ability to work under pressure and with minimum supervision;
- Ability to multi-task and with good attention to detail;
- Salary up to RM2300
- Shift allowances
- KPI incentives
- Training provided
- Health insurance
- Maternity leave
- Professional development
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs
- Attendance bonus
- Overtime pay
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- English (Preferred)
Contract length: 12 months Salary: RM1,850.00 - RM2,300.00 per month Benefits:
- Parental leave
- Day shift
- Evening shift
- Monday to Friday
- Commission pay
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- Mandarin (Preferred)
- Bahasa (Preferred)
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Job Detail
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Job IdJD935468
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned