Customer Service Executive

Kuala Lumpur, Malaysia

Job Description


  • Candidate must possess a Diploma / Advanced / Higher/ Graduate Diploma in any fields.
  • Fresh graduates are encouraged to apply.
  • Must have good interpersonal, communication and customer services skills.
  • Must be independent, self-disciplined with a strong work ethic and well-organized individual.
  • Capable to perform multi-tasking efficiently
  • Excellent planning and time arrangement skills
  • Oral & writing language skills must in Mandarin.
  • Candidates fluent in Mandarin are preferred as the role requires the candidate to deal with Mandarin speaking clients.
Responsibilities
  • Responsible for answering & screening telephone calls, Messaging & Email.
  • Expedite for customer complaint, follow up to ensure resolution achieved customer\'s satisfaction.
  • Undertake any specific assignments, ad-hoc jobs and related duties as when required.
  • Perform any other administrative function including daily and monthly report.
  • Proficient computer skills (Advanced MS Excel, PowerPoint, Word).
  • Handling new & existing customer enquiry.
  • Handling administrative support such as data entry, assist customers to track order.
  • Daily operation Invoice & DO, delivery arrangement, support customer urgent delivery order.
Benefits
  • Above market average salary with medical claims and allowances
  • Free courses and trainings worth more than RM100,000
  • Incentive trips for those who excel in their work performance
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Job Detail

  • Job Id
    JD1037697
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned