Customer Service Executive
Kuala Lumpur, Malaysia
Job Description
- Fresh graduate / candidate without working experience are welcome to apply as training will be provided.
- Possessed commanding Mandarin & English languages in both written and verbal.
- Knowledge of MS Excel & Word.
- Willing to work multitask and able to work independently and with minimal supervision.
- Communicate with customers via phone, email & face to face.
- Provide knowledgeable answers to questions about product, pricing, and availability.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Maintain customer databases.
- Communicate and coordinate with internal departments.
- Provide feedback on the efficiency of the customer service process.
- Preparation of daily/monthly/annual reports.
- Excellent computer skills and Excel spreadsheet experience
- Near by public transport (mrt / monorail)
- 5 working days per week (9:50 am - 7pm)
- Bonus (Twice a year, based on performance)
- Attendance allowances
- OT provided
- Medical Claim
- Team Building
- Annual Leave
- Medical Leave
- EPF
- SOCSO
Ricebowl
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Job Detail
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Job IdJD1042765
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned