Jalan Teknologi 8 Kuala Lumpur WP Kuala Lumpur Malaysia 57000
Penerangan Kerja Kelayakan
Fresh graduates or candidates with 1-3 years of call centre experience (cross-sales experience not necessary).
Must be comfortable doing sales and talking with clients/customers.
Excellent verbal and written communication, including a pleasant, professional, and confident telephone etiquette.
Basic computer skills.
For fresh graduates, a high preference for those with a Diploma in English Communication or Mass Communication and profiles with strong volunteering activities.
Tanggungjawab
Answer and attract new customers with queries related to credit cards, personal loans, or other bank products.
Motivate customers for "Self Help" functions by signing them up for value-added services and digital education.
Adapt quickly to customer needs to deliver consultative support with an end-to-end view of the client's journey.
Suggest financial solutions about the bank's products and services that match New to Bank/Existing to Bank customer requirements (if applicable).
High sales pitch without MIS-selling.
Consistently accomplish targets in the form of leads/self-closure.
Manfaat
Shift Allowance
Quarterly Sales Commission
24/7 rotational shift, 5 days per week
5 working days in a week
EPF & SOCSO
Sick leave
Annual leave
Manfaat tambahan
Training Provided
Allowance Provided
Kemahiran Customer Service Communication Skills Problem Solving Active Listening Empathy Conflict Resolution Time Management Cara nak pergi ke Manpower Staffing Services (Malaysia) Sdn. Bhd. guna pengangkutan awam? Kuala Lumpur Pengangkutan Awam Berdekatan All LRT MRT LRT - SUNGAI BESI 1.1 km MRT - SUNGAI BESI 1.1 km LRT - BUKIT JALIL 1.2 km MRT - SERDANG RAYA UTARA 1.5 km LRT - SRI PETALING 1.9 km Peringatan Penting Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.