Customer Service Executive

Kuala Lumpur, Malaysia

Job Description

Mohon
Lokasi Kerja Berhampiran Stesen

  • Jalan Teknologi 8 Kuala Lumpur WP Kuala Lumpur Malaysia 57000
Penerangan Kerja
Kelayakan
  • Fresh graduates or candidates with 1-3 years of call centre experience (cross-sales experience not necessary).
  • Must be comfortable doing sales and talking with clients/customers.
  • Excellent verbal and written communication, including a pleasant, professional, and confident telephone etiquette.
  • Basic computer skills.
  • For fresh graduates, a high preference for those with a Diploma in English Communication or Mass Communication and profiles with strong volunteering activities.
Tanggungjawab
  • Answer and attract new customers with queries related to credit cards, personal loans, or other bank products.
  • Motivate customers for "Self Help" functions by signing them up for value-added services and digital education.
  • Adapt quickly to customer needs to deliver consultative support with an end-to-end view of the client's journey.
  • Suggest financial solutions about the bank's products and services that match New to Bank/Existing to Bank customer requirements (if applicable).
  • High sales pitch without MIS-selling.
  • Consistently accomplish targets in the form of leads/self-closure.
Manfaat
  • Shift Allowance
  • Quarterly Sales Commission
  • 24/7 rotational shift, 5 days per week
  • 5 working days in a week
  • EPF & SOCSO
  • Sick leave
  • Annual leave
Manfaat tambahan
  • Training Provided
  • Allowance Provided
Kemahiran
Customer Service Communication Skills Problem Solving Active Listening Empathy Conflict Resolution Time Management
Cara nak pergi ke Manpower Staffing Services (Malaysia) Sdn. Bhd. guna pengangkutan awam?
Kuala Lumpur
Pengangkutan Awam Berdekatan
All LRT MRT
LRT - SUNGAI BESI
1.1 km
MRT - SUNGAI BESI
1.1 km
LRT - BUKIT JALIL
1.2 km
MRT - SERDANG RAYA UTARA
1.5 km
LRT - SRI PETALING
1.9 km
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required

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Job Detail

  • Job Id
    JD1335569
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned