Job Description

?? Customer Service Executive ??, ?? up to MYR 4,000, Manpower Staffing Services (Malaysia) Sdn. Bhd. WP Kuala Lumpur ????? - Ricebowl
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Customer Service Executive
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MYR3,000 - MYR4,000 Per Month
KL City,
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Posted a day ago o Closing 16 Jan 2026
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• Jalan Teknologi 8 Kuala Lumpur WP Kuala Lumpur Malaysia 57000

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• Fresh graduates or candidates with 1-3 years of call centre experience (cross-sales experience not necessary).
• Must be comfortable doing sales and talking with clients/customers.
• Excellent verbal and written communication, including a pleasant, professional, and confident telephone etiquette.
• Basic computer skills.
• For fresh graduates, a high preference for those with a Diploma in English Communication or Mass Communication and profiles with strong volunteering activities.

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• Answer and attract new customers with queries related to credit cards, personal loans, or other bank products.
• Motivate customers for "Self Help" functions by signing them up for value-added services and digital education.
• Adapt quickly to customer needs to deliver consultative support with an end-to-end view of the client's journey.
• Suggest financial solutions about the bank's products and services that match New to Bank/Existing to Bank customer requirements (if applicable).
• High sales pitch without MIS-selling.
• Consistently accomplish targets in the form of leads/self-closure.

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• Shift Allowance
• Quarterly Sales Commission
• 24/7 rotational shift, 5 days per week
• 5 working days in a week
• EPF & SOCSO
• Sick leave
• Annual leave

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• Training Provided
• Allowance Provided

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Customer Service Communication Skills Problem Solving Active Listening Empathy Conflict Resolution Time Management

Skills Required