Job Description

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Customer Service Executive
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MYR3,800 - MYR4,200 Per Month
KL City,
Fresh Graduates
Fewer than 30 applicants. You still have a chance!
Posted a day ago o Closing 21 Feb 2027
Fewer than 30 applicants. You still have a chance!
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Company Highlights

• Candidate must be able to speak in Mandarin and English
• Have experience in Customer Service will be preferable
• Able to work rotational Shift

Working Location Near Station

• Suite 59.13, of level 59, Sky zone 1, Exchange 106, Lingkaran TRX, Kuala Lumpur WP Kuala Lumpur Malaysia 55188

Requirements
Strong communication skills in English (Mandarin is a must)
Have customer service experience will be a PLUS
Friendly, patient, and customer-focused attitude
Comfortable working in a tech-oriented environment
Ability to handle multiple tasks and solve problems efficiently
Fresh graduates are welcome - training will be provided
Candidate must be able to work rotational Shift:
Typical Shifts:
Morning: 8:00 AM - 4:00 PM
Afternoon: 2:00 PM - 10:00 PM
Night: 10:00 PM - 6:00 AM
Midnight: 12pm-8AM
Responsibilities
Join Our Growing Startup as a Customer Service Executive!
We are an innovative startup in the tech space, specializing in software development, IT consultancy, system integration, cloud services, fintech solutions, and digital platforms. We're looking for passionate individuals to join our team as Customer Service Executives to provide outstanding online support to our clients.
What You'll Do:
Respond to customer inquiries via chat, email, and other online channels
Assist clients with troubleshooting, product guidance, and technical support
Collaborate with internal teams to resolve customer issues promptly
Maintain accurate records of customer interactions and feedback
Ensure a high level of customer satisfaction and positive experience
Benefits

• Performance Bonus
• Annual Bonus
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Annual Leave
• 5 Working Days

Skills
Customer Support Communication Skills Problem-solving Active Listening
How to go to Pinecone Technology Sdn. Bhd. by public transport?
Kuala Lumpur
Nearby Public Transportation
All LRT MRT KTM Monorail
LRT - MASJID JAMEK
0.3 km
LRT - PASAR SENI
0.6 km
MRT - PASAR SENI
0.6 km
KTM - BANK NEGARA
0.8 km
LRT - BANDARAYA
0.9 km
KTM - KUALA LUMPUR
0.9 km
LRT - PLAZA RAKYAT
1.0 km
MRT - MERDEKA
1.1 km
MRL - MAHARAJALELA
1.2 km
LRT - DANG WANGI
1.3 km
MRL - MEDAN TUANKU
1.4 km
MRT - MUZIUM NEGARA
1.4 km
LRT - SULTAN ISMAIL
1.5 km
Important Information
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Skills Required